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Learning center - frequently asked questions

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Content starts here
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General
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» How much do the classes cost?
» How do classes work?
» Where can I find a complete listing of the classes available?
» How can I be notified of the new classes available for enrollment each month?
» Where do the classes take place?
» For classes currently not available, how can I get notified the next time the class is up for enrollment?
» What is the advantage of taking an online class instead of a regular class or even buying a book to learn more?
» What are How-to in 2s?
» What is RSS and how can I use it?
» What are the ratings (stars) and how do they work?
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Enrollment
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» How do I enroll in a class?
» How much time do I get to complete a class?
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Class information
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» Who are the instructors?
» How do I ask the instructor a question?
» What are the different parts of a class?
» How do I learn more about a specific class?
» What is in the lessons?
» How do I access my lessons?
» How do I print the class lessons?
» How do I obtain a PDF of the class I am taking?
» How do I obtain a certificate of completion?
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Message board
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» How do I find the message board?
» How do I read my messages? How do I reply?
» How do I post a new question to the message board?
» How long will it take for the instructor to answer my question?
» How will I know when someone has responded to my question?
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Edit profile
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» What is my student profile?
» What are public profiles?
» My student information is incorrect. How do I change it?
» What are email settings?
» How do I change my password?
» How do I keep track of all my classes? How do I see my completed classes?
» What if I've forgotten my password?
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Class materials
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» Will I need to purchase additional materials to take a class?
» Do I have to buy the materials online?
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Technical difficulties
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» What do I do if I can't log in?
» What do I do if I am having trouble accessing my profile?
» Does it matter which browser I use? Does it have to be a certain version?
» Do I need to download any programs or obtain any plug-ins?
» How do I bookmark the HP Learning center?
» Do you have problems viewing Flash content?
» What if I can't hear the audio on a How-to in 2?


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